In the dynamic world of telecommunications and technology, the ability to adapt and offer innovative solutions is crucial for success. DIGITEL TS has demonstrated its leadership by collaborating with EVO Banco in a revolutionary project that transforms the Contracting of Deposits or other Financial Products through WhatsApp.
A Step Forward in Digital Contracting
EVO Banco has reached a deposit volume of EUR 715 million at the end of June 2024, marking an impressive jump from EUR 94 million a year earlier. This remarkable growth has led EVO Banco to launch a new solution for the contracting of bank deposits via WhatsApp, in collaboration with DIGITEL TS. This new channel has been implemented to meet the growing demand and allow customers to formalise financial products quickly and securely.
Innovation in Digital Contracting: WhatsApp as a Pioneering Channel
The strategic partnership with EVO Banco has introduced a pioneering solution in the Spanish banking sector: Financial Product Contracting via WhatsApp. This innovative solution allows customers to formalise financial products quickly and conveniently, completing the process in five minutes through a simple and assisted conversation, which includes all the necessary documentation and electronic signature.
The WhatsApp contracting process is designed to be intuitive and efficient. Customers can start the application on the EVO App or by phone, and continue on WhatsApp at any time. This approach ensures the centralisation and security of each step of the process, with all the guarantees of legal certainty and documentary validity.
Transforming the Customer Experience
Eduardo Ozaita, CEO of EVO Banco, emphasises that this innovation “integrates naturally into the daily lives of users, improving accessibility and transparency”. In addition, all EVO deposits maintain competitive positions in the market, strengthening the relationship with customers thanks to the technological support of DIGITEL TS.
Commitment to Innovation and the Customer
At DIGITEL TS, we are proud of the great achievement that not only understands the needs of today’s market, but also anticipates them, providing solutions that transform and enhance the customer experience. The collaboration with EVO Banco is a testament to how innovation and technology can converge to create extraordinary results and strengthen the position of our companies in their respective sectors.
